Privacy Policy

1. Introduction

Connection Made ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Who We Are

Business Name: Connection Made

Email Address: anita.connectionmade@gmail.com

Business Address: Littlecroft, Bath Road, Newbury, West Berkshire RG14 1QY

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

3. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Company or organisation name

  • Job title

  • Information provided through contact forms

  • Information provided during enquiries, bookings, or consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Website usage information through cookies and analytics tools

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries and requests

  • Provide our services

  • Arrange speaker, mentor, consultant, or professional bookings

  • Communicate regarding projects and engagements

  • Send administrative updates

  • Improve our website and services

  • Maintain business records

  • Comply with legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so.

5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

Where processing is necessary to provide services or take steps prior to entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided these interests do not override your rights and freedoms.

Examples include:

  • Managing client relationships

  • Responding to enquiries

  • Improving services

  • Maintaining website security

Legal Obligation

Where processing is necessary to comply with legal obligations.

Consent

Where required by law, we will obtain your consent before processing personal data, such as for certain marketing communications.

6. Marketing Communications

We may send you information about our services if:

  • You have requested information from us;

  • You are an existing client; or

  • You have given your consent.

You may opt out of marketing communications at any time by contacting us or using any unsubscribe mechanism provided.

7. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Professional speakers, mentors, consultants, or contractors involved in delivering services;

  • Professional advisers, including legal, accounting, or insurance providers;

  • Website hosting providers and IT service providers;

  • Government authorities, regulators, or law enforcement where legally required.

All third parties are required to handle personal data securely and in accordance with applicable laws.

8. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by UK data protection laws.

9. Data Security

We take appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services;

  • Meet legal, accounting, or regulatory requirements;

  • Resolve disputes; and

  • Enforce agreements.

Retention periods may vary depending on the type of information and purpose for processing.

11. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data;

  • Correct inaccurate information;

  • Request deletion of your personal data;

  • Restrict processing;

  • Object to processing;

  • Request data portability;

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in this policy.

12. Cookies

Our website may use cookies and similar technologies to:

  • Ensure website functionality;

  • Improve user experience;

  • Analyse website traffic and performance.

You can control cookies through your browser settings.

Where required by law, we will obtain your consent before placing non-essential cookies on your device.

For more information, please see our Cookie Policy.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office

Information Commissioner's Office (ICO) website

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.